Information you provide to us:-

We have your information that you provide directly to us, while you create or modify your account, when you request on-demand services, contact customer support or communicate with us. The information that includes is name, email, phone number, profile picture, postal address, payment method, delivery notes and other details you prefer to provide. 

Information collected through your use:-

When you access our website or purchase a product, we collect details about you in the following aspects:-

Location information:- when you choose to purchase a product or place an order for delivery, we ask for a precise location or get the location data through GPS. If you allow the Sisven website to access the location by accepting the permission system, we collect the precise location of your device. 

Transaction information:- 

If you access our services or purchase any of our products, we collect transaction details that include the type of service requested, date and time (service provided), charged amount, placed an order, and other details related to a transaction. 

Call and SMS Data:- Our website allow communication between users and customer support. While connecting the service, we collect call data that include the date and time of the call or SMS message, user’s phone number.

Use of information:-

We use the information collected about you to

  • Offer, maintain and enhance our services and establish new features, provide customer service to customers, improve safety standards and send product details and messages. 
  • Ask for feedback on what you are interested in, includes information about products and services. Involve in news promotion, events of Sisven, newer product entries and related awards. 
  • Personalize and enhance the services that include to offer or recommend content, elements, social connections and advertisements